StageCore Privacy Policy

Last updated: August 30, 2026

This Privacy Policy explains how StageCore Technologies LLC ("StageCore," "we," "us," or "our") collects, uses, stores, shares, and protects information when you use our website, software platform, applications, tools, features, integrations, and related services (collectively, the "Service").

By using StageCore, you agree to this Privacy Policy.

1. Information We Collect

We collect information you provide directly, information created through your use of the Service, and information received from connected third-party services.

Account Information

We may collect your name, company name, email address, phone number, password, billing details, user role, and other account-related information.

Business and Project Information

We may collect information related to your staging business, including inventory records, item names, item descriptions, item photos, categories, locations, warehouse information, project details, client information, addresses, notes, schedules, assignments, item status, damage reports, and logistics information.

Files and Images

You may upload images, documents, or other files to StageCore. These may include photos of furniture, accessories, rooms, warehouses, projects, or other business-related materials.

Integration Data

If you connect StageCore to a third-party service such as QuickBooks, we may collect and process data from that service as needed to provide the integration.

For QuickBooks, this may include company information, customer records, item records, invoices, estimates, payments, tax-related fields, and other accounting-related data depending on the features you enable.

Usage and Device Information

We may collect information about how you use the Service, including login activity, pages viewed, features used, browser type, device information, IP address, operating system, timestamps, error logs, and performance data.

Cookies and Similar Technologies

We may use cookies and similar technologies to operate the website, keep users logged in, understand usage, improve the Service, and support marketing or analytics where permitted by law.

2. How We Use Information

We use information to:

• Provide, operate, and maintain the Service
• Create and manage user accounts
• Manage inventory, projects, logistics, and related workflows
• Provide customer support
• Process billing and subscriptions
• Enable third-party integrations, including QuickBooks
• Sync or transfer data between StageCore and connected services
• Improve features, performance, security, and user experience
• Analyze usage trends and product performance
• Conduct internal research and product development
• Develop, test, and improve StageCore features, including automation and AI-assisted features
• Detect, prevent, and investigate fraud, abuse, security issues, or technical problems
• Communicate with users about accounts, updates, support, and service-related notices
• Comply with legal obligations

3. Product Improvement, Research, Analytics, and AI Features

StageCore may use information from the Service to understand how customers use the platform, improve existing features, develop new features, troubleshoot issues, enhance security, improve accuracy, and support internal research and product development.

Where practical, StageCore uses aggregated, anonymized, or de-identified information for analytics, research, product development, and AI-related improvements.

StageCore may use customer-provided inventory, project, image, workflow, and usage data to improve StageCore features, including item detection, cataloging, automation, recommendations, project workflows, and other product functionality.

StageCore does not sell customer data.

StageCore does not use customer data for unrelated third-party advertising.

StageCore does not use QuickBooks data for unrelated advertising.

StageCore uses QuickBooks data only as needed to provide, support, secure, maintain, troubleshoot, and improve the QuickBooks integration and related StageCore features.

4. QuickBooks and Third-Party Integrations

When you connect StageCore to QuickBooks or another third-party service, you authorize StageCore to access and process information from that service as needed to provide the requested integration.

StageCore uses QuickBooks data only to provide, support, secure, maintain, troubleshoot, and improve the integration features you choose to use.

We do not sell QuickBooks data.

We do not use QuickBooks data for unrelated advertising purposes.

You may disconnect QuickBooks or other integrations through StageCore or through the third-party provider's settings, where available.

Your use of QuickBooks is also subject to Intuit's terms and privacy policies.

StageCore is not owned by, endorsed by, or affiliated with Intuit Inc. or QuickBooks. QuickBooks and Intuit are trademarks of Intuit Inc.

5. How We Share Information

We may share information in the following limited situations:

Service Providers

We may share information with trusted vendors who help us provide the Service, such as hosting providers, database providers, cloud storage providers, payment processors, email providers, analytics providers, customer support tools, and security services.

These providers are allowed to use information only as needed to provide services to StageCore.

Third-Party Integrations

If you connect StageCore to a third-party service, we may share information with that service as needed to perform the integration.

Legal and Safety Reasons

We may disclose information if required by law, legal process, court order, government request, or if we believe disclosure is necessary to protect rights, safety, security, or prevent fraud or abuse.

Business Transfers

If StageCore is involved in a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction, information may be transferred as part of that transaction.

6. Data Retention, Export, and Deletion

Active Accounts

We retain account information, business records, project information, inventory records, images, documents, integration data, and other information for as long as reasonably necessary to provide and secure the Service.

Cancelling a paid subscription does not automatically delete the StageCore account or its data. Unless the account is separately closed, the workspace may move to the StageCore Free plan and remain subject to the limits and features of that plan.

Account Closure and Retrieval

Account closure is separate from cancellation of a paid subscription.

When an authorized administrator requests account closure, we provide the account contact with the applicable paid-access end date, retrieval deadline, and scheduled deletion date.

Customers have 30 days following the end of paid access to retrieve an available export of their StageCore data. The export may include StageCore records and the separately stored image and document library.

For security, exports do not include passwords, password hashes, authentication tokens, integration credentials, encryption keys, or other security secrets.

Export links are private and time limited. Customers should not forward these links or provide them to unauthorized persons.

An authorized administrator may stop the scheduled account deletion before the deletion date. Doing so may revoke previously issued export links.

Deletion

On or after the scheduled deletion date, we delete the closed workspace's data from active StageCore systems. This includes tenant database records, separately stored images and documents, and StageCore-created tenant backup files.

Residual copies may remain temporarily in encrypted or access-restricted infrastructure backups until those backups expire or are overwritten through routine backup-rotation procedures. Residual backup information is not returned to active use except where reasonably necessary for disaster recovery, security, fraud prevention, legal compliance, or the establishment, exercise, or defense of legal claims.

We may retain limited information where required by law or reasonably necessary for tax, accounting, billing, security, fraud prevention, dispute resolution, or enforcement purposes.

Third-Party Services

Closing a StageCore account does not delete information stored independently by connected third-party services. Customers must manage information retained by services such as accounting, email, electronic-signature, payment, or photography providers through the applicable provider.

Information retained by third-party providers is governed by their respective terms and privacy policies.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

Images and documents may be stored separately from StageCore's transactional database in private cloud object storage. We use tenant-level access controls, authenticated access, time-limited download links where appropriate, encryption in transit, and encryption at rest to protect this information. Database restore checkpoints may preserve references to these files without containing duplicate copies of the image or document files themselves.

However, no system is completely secure. We cannot guarantee absolute security of information.

8. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, export, or restrict certain personal information. Authorized StageCore administrators may also create a full account export through Settings → Backups and may request account closure through Settings → Billing.

You may also have the right to opt out of certain communications or request information about how your personal information is used.

To make a privacy request, contact us at support@stagecore.co.

9. California Privacy Notice

If you are a California resident, California law may provide additional rights regarding your personal information, including the right to know, access, correct, delete, and opt out of certain sharing or sales of personal information.

StageCore does not sell personal information in the traditional sense.

To submit a California privacy request, contact us at support@stagecore.co.

10. Children's Privacy

StageCore is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

11. International Users

StageCore is operated from the United States. If you access the Service from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date above. Continued use of the Service after changes become effective means you accept the updated Privacy Policy.

13. Contact

For questions about this Privacy Policy or to submit a privacy request, contact us at:

support@stagecore.co